We are not responsible for delays or lost orders sent to incorrect, invalid addresses or correct addresses.
Orders may end up being returned to us for various reasons including, non-payment of fees, duties or taxes, incorrect address, unclaimed at post office, etc. If a package is returned or rejected, the customer will need to email hello@boracayskin.com to arrange redelivery and it will be the responsibility of the customer to pay all associated postage and handling fees.