Got a question? Check out our FAQ or SHIPPING pages for answers to most commonly asked questions.

Please note - Boracay Skin is dispatching and shipping out orders as normal. However, due to COVID - 19, there may be delays to your shipment. There are many disruptions to postal networks globally which are changing every day. This is due to the reduction of air freight capacity and passenger flights, social distancing in workplaces and more people ordering online globally. There may also be a delay in dispatching your order if your country has temporarily suspended accepting any shipments. If you have selected "Standard Tracked Shipping" - Please allow an extra 1 - 2 weeks for your shipment to be delivered. We highly recommend using the "Express Shipping" option to receive your package in a timely manner. Thank you for your patience and understanding. 

Otherwise, please email or please fill out the form below. We endeavour to answer your enquiries within 24 - 48 hours.

For collaboration requests please email with the subject line "Collaboration". Due to the sheer volume for collaboration requests, we will only respond to those we are interested in. 

Media and PR requests, please email

Boracay Skin Pty Ltd
PO Box 7118,
Point Cook,