Frequently Asked Questions
Explore this section to find comprehensive answers to all your questions about the loyalty program.
It’s super easy! Here’s how it works step-by-step:
1. Go to our Rewards Page:
Head to boracayskin.com/pages/rewards and enter your email to unlock your unique referral link.
2. Share your link:
Send your link to friends and family via text, email, social media, however you like!
3. No purchase needed (from you!):
You don’t need to place an order yourself to start referring people and earning rewards.
4. Your friends get $10 off:
When your friend clicks your link and enters their email, they’ll instantly receive a $10 USD off discount code to use on their first order.
5. You get rewarded too:
Once your friend completes their first purchase, you’ll get $10 USD off your next order, sent to your inbox.
Nope! You can start referring friends right away, even if you haven’t placed an order yourself yet.
No, they don't need to be a first time customer. However, customers can only be referred one time through the referral system.
Absolutely! There’s no limit to how many friends you can refer, and you’ll get $10 USD credit each time one of them places their first order.
As soon as your friend places their first order, you’ll receive an email with your own $10 USD discount code to use on your next purchase. Occasionally it may take up to 24 hours.
Your friend just needs to make sure that their unique discount code is applied at checkout to receive $10 USD off their order!
Yes! The referral program works globally, your friend just needs to order from the same version of our site (boracayskin.com) that your referral link is from.
- Rewards work on all orders, no minimum spend required.
- Cannot be combined with other discount codes.
- Expires 30 days after issue.
- Check your spam or promotions folder first.
- If your friend cancels/returns their order, your reward won't be issued.
- Still missing after 24 hours? Email us at hello@boracayskin.com and we'll help.